To find it, right click on the Finder icon and select Go to Folder. On a Mac OS X 7 (Lion) or later: the Library folder may be hidden. You will need to find and open the file Local State > Open a Finder window > Library > Application Support > Google > Chrome > find the file Local State.ģ. Quit Chrome (or else none of these changes will save!).Ģ. Re-open the file, and verify that the vsee line has been changed.ġ0. Delete true and replace it with false. Save the file.ĩ. You should see a line that says "vsee": trueĨ. Within the file, hit the keys Control and F to search for "vsee". Open the file Local State using Notepad.ħ. (Click on the "View" tab and make sure the box next to "Hidden Items" is checked.)Ħ. AppData is often a hidden folder, so be sure you can view "Hidden Items" if you will be looking for the file through your directory. If using the file explorer, open a folder for your C: drive, then Users > (your user profile name) > AppData > Local > Google > Chrome > User Data.ĥ. From your Start menu, search for %LOCALAPPDATA%\Google\Chrome\User Data, and open the folder User Data.Ĥ. Important: Check in the System Tray that Chrome is not allowed to run in the background, or the changes will not save even though Chrome is not actively open.ģ. Quit Chrome (or else none of these changes will save!)Ģ. Therefore, the VSee app can't launch anymore from the waiting room.ġ. The cause is likely that the user has accidentally selected 'deny' when confronted with the initial launch confirmation dialog by Chrome. There is a message 'VSee appears to take longer than normal to launch' or related. VSee Messenger doesn't work when you're in the Clinic and try to start a session.search start menu for VSee and launch, comes up with login window) VSee Messenger is working if launched normally (e.g.The symptoms of this problem are often clear:
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